Thank you for your interest in our services and products. For us, given the special relationship with you, it is especially important to ensure the protection of personal data that you provide us. Equally, the confidentiality of your personal data is extremely important to us.
We guarantee that:
1. We process your data exclusively for the delivery, improvement and guarantee of the services we offer;
2. Your data is stored securely in a secure environment for at least 2 years;
3. Personal data is strictly confidential and will not be passed on to third parties.
We use the data we collect to:
Provide and manage services, including to display personalized content and to facilitate communication with other users;
Facilitate the technical functioning of services, including problem solving and resolution, service provision and the prevention of fraud and abuse;
Processing of registrations and orders for products and services, but also communication with you to answer your questions and requests.
Sending messages and administrative information, including messages from facilitators, notifications about changes to our services, and updates to our agreements;
Sending information and messages about, benefits, new services, new features, promotions, informational messages, and other available services (messages you can unsubscribe from at any time);
Request feedback and understanding of your needs with the help of analytics service providers;
Identifying unique users;
Improving our services and developing new products, services and functions;
Analysis of trends and traffic on sites or promotion of our services on sites and applications;
What data do we process?
In order to deliver the ordered goods and services, confirm the Order, inform you about the status of the Order, provide answers to complaints placed, evaluate the goods and services offered, as well as carry out commercial activities, promotion of goods and services, marketing, advertising , development, market research, statistics, monitoring of sales and purchasing behavior of Customers, administrative and media activities, you agree to entrust us with the following personal data: name, surname, id number, home address, address email, ip address, phone number, site account access password. Please do not provide us with any other personal data than those strictly necessary for the purpose specified in this policy.
What is the purpose and legal basis of the processing?
The personal data provided with your consent are and will be collected and processed by us exclusively for the purposes that we will present in the following.
We mention the fact that the processing of personal data is carried out in accordance with art. 1,506 / 2004 and law 677/2001 on the protection of personal data, hereinafter referred to as Regulation.
Situations in which POMUL REGAL S.R.L. will collect and process your personal data and the purposes for which this data will be processed are as follows:
1. Account registration on the site;
The collection of personal data in this case has the main purpose of granting the possibility to create a user account, through / accessing which you will have access to the purchased products, as well as to the products offered free of charge. At the same time, some of these data (eg e-mail address, telephone number) are necessary for a good communication between our company and you, as a customer, as well as for the transmission to you of the promotional offers, occasionally.
All this information collected is for the sole purpose of optimizing and improving the operation of our platform, so as to offer you a pleasant experience when using it.
2. Subscribe to the Newsletter;
The purpose of processing personal data in this case is to inform you about our products and events organized by us and direct marketing and advertising;
3. Online payment by bank card
Who has access to your data?
We inform you that, for the efficient operation of the platform, we use various services from external or internal suppliers (“persons authorized by the operator”), to whom we may transmit some of the personal data collected from you, with the express mention that we will only use authorized persons who provide sufficient guarantees for the implementation of appropriate technical and organizational measures, so that the processing complies with the requirements of the Regulation and ensures the protection of your rights. The categories of services for which we work with the above and the personal data transferred to them are the following:
1. SMTP services (email communication) – e-mail address;
2. Newsletter services – e-mail address, name, surname, telephone number;
3. Billing services – name, surname, e-mail address, telephone number, address;
4. Delivery/ postal services – name, surname, e-mail address, telephone number, address;
5. SMS sending services – phone number;
6. Online payment processing services – name, surname, e-mail address, telephone number, address;
7. Commenting services – name, surname, e-mail;
8. Accounting services – name, surname, address, id nr;
9. Legal services – name, surname, address, id nr;
How long is your data stored?
The personal data provided by you will be processed during the course of the contractual relations with you, as well as subsequently, for a reasonable duration, which may not be shorter than the general limitation period.
What are your rights?
As a data subject, you have the following rights:
– the right to access data – you have the right to obtain from us a confirmation that personal data concerning you are processed or not, as well as access to those data; at the same time, you can obtain a copy of the personal data provided to our company and which are subject to processing; for any other copies requested by you, ACORDPLUS.COM S.R.L. may charge a reasonable fee, based on administrative costs; if you enter the application in electronic format and unless you request another format, the information will be provided to you in a commonly used electronic format;
– the right to rectification – you have the right to obtain rectification by POMUL REGAL S.R.L. inaccurate personal data, as well as the right to obtain the completion of personal data that are incomplete; POMUL REGAL S.R.L. will communicate to each recipient to whom the personal data have been disclosed any rectification thereof, unless this proves impossible or involves disproportionate effort and will inform you of these recipients, if you so request;
– the right to delete data – you have the right to obtain from POMUL REGAL S.R.L. deletion of personal data concerning you, without undue delay, and POMUL REGAL S.R.L. has the obligation to delete such data when: (I) personal data are no longer necessary for the purposes for which they were collected or processed; (II) you withdraw your consent on the basis of which the processing takes place and there is no other legal basis for the processing; (III) you object to the processing and there are no legitimate reasons prevailing with regard to the processing; (IV) personal data have been processed illegally; (v) personal data must be deleted in order to comply with a legal obligation incumbent on POMUL REGAL S.R.L. under Union law or Romanian law; POMUL REGAL S.R.L. will communicate to each recipient to whom the personal data have been disclosed any deletion, unless this proves impossible or involves disproportionate effort, and will inform you of these recipients if you so request;
– the right to restrict processing – you have the right to obtain from POMUL REGAL S.R.L. restriction of processing if you are in one of the following cases: (I) challenge the accuracy of the data, for the period allowed by POMUL REGAL S.R.L. to verify the accuracy of the data; (II) the processing is illegal, and you object to the deletion of personal data, requesting in return the restriction of their use; (III) POMUL REGAL S.R.L. no longer needs personal data for the purpose of processing, but you request them for the establishment, exercise or defense of a right in court; or (IV) you objected to the processing for the time period in which it is verified whether the legitimate rights of POMUL REGAL S.R.L. prevails over your rights; POMUL REGAL S.R.L. will communicate to each recipient to whom the personal data have been disclosed any restriction on the processing, unless this proves impossible or involves disproportionate efforts and will inform you of these recipients, if you so request;
– the right to data portability – you have the right to receive your personal data, as provided to POMUL REGAL SRL, in a structured, commonly used format that can be read automatically and transmitted this data to another operator, under certain conditions; In exercising this right, you have the right to have personal data transmitted directly from POMUL REGAL S.R.L. to another operator when this is technically feasible;
– the right to object – you have the right to object, for reasons related to the particular situation in which you are, at any time, to the processing of your personal data, including the creation of profiles based on those provisions;
– the right not to be subject to a decision based exclusively on automatic processing, including the creation of profiles;
– the right to file a complaint with the National Authority for the Supervision of Personal Data Processing;
– the right to withdraw your consent at any time, without affecting the legality of the processing of personal data carried out by POMUL REGAL S.R.L. on the basis of consent before its withdrawal.
How do you access your data?
For any questions or requests regarding the personal data you have sent us, including in order to exercise your rights, as mentioned in the previous section, you can contact us at: Banulescu Bodoni 4
POMUL REGAL S.R.L. will provide you with the requested information in electronic format when possible, unless you request another format.
The information provided, as well as any communication and measures taken in the exercise by you of the above rights are provided by POMUL REGAL S.R.L. free of charge. However, if your claims are unfounded or excessive, in particular because of their repetitive nature, POMUL REGAL S.R.L. may be:
(I) either charge a fee, taking into account the administrative costs of providing the information or communication or of taking the requested measures;
(II) or refuse to comply with the request.
Please note that by accepting this agreement, your personal data will be processed by POMUL REGAL S.R.L., according to this Personal Data Processing Policy.