This Privacy Policy (together with the Terms of Use and other documents mentioned) creates the basis for the processing of personal data obtained from users or provided by users for the purpose of processing such data.
The policy applies to POMULREGAL websites and mobile applications in the various markets where POMULREGAL SRL operates. (hereinafter referred to as “POMULREGAL” Company). The company “POMULREGAL” has meets the requirements for the protection of users’ confidential data and, by means of this policy, we would like to inform you about the rules of collection, use and protection of personal information about visitors and registered users of our website and applications. Personal information is information by which the identity of a person can be established, such as: name, surname, first name, patronymic, e-mail, telephone number, postal address, etc. By using our website and apps, you can you agree to the conditions described in this document.
Owner information
The website is provided by the company “POMULREGAL” SRL.
The company is registered in the Republic of Moldova under IDNO number 1010606002552.
Legal address and domicile: Republic of Moldova, r. Telenesti, village. Inești.
Collecting information
“POMULREGAL” may collect and process the following user data: information provided by you. by completing forms on our website or apps, which include information provided when registering on our website or apps, subscribing to our service, posting materials and requesting additional services.
We may also request information when you agree to enter contests or participate in our promotions, or when you report a problem with the operation of the website or applications; documented correspondence with you.; details of the services you are interested in; details of your visit to the website or applications, including, traffic data, location data, web logs and other communication data, where necessary for your own calculations or other purposes, and the resources you access; information about whether you have opened our email messages and their content; information about your computer, including IP address, operating system, browser type and identification code as well as information obtained from cookies. For more information, read more details in our Cookie Policy. This information may not allow us to identify you.
The company “POMULREGAL” does not ask you to enter any personal information for a search on the websites or applications or/and when you visit third party websites.
When you register on, we recommend that you provide personal information such as:
Your full name and address e-mail; information about your preferences. flight and hotel information, such as: location, departure, arrival, number of take-offs, number of passengers, birth dates, including children, to store for future use; travel partner information. Yours you must obtain consent from others before providing their personal information and travel preferences, as any access to view or change their information will only be available through your profile.
If you store information about children, you agree to us processing this data on their behalf.
Use of information
The purpose of processing your data is as follows: verifying authorisation to access certain functions of the site; obtaining requests for goods or services; optimising and customising visits by saving location, language and currency settings, as well as data about previous searches; contacting users (for example, if you have subscribed to a newsletter); improving the quality of service; producing reports.
Information sharing and disclosure
We will never sell personal data to third parties. The company “POMULREGAL” provides information about you. in the following situations: i) for the provision of the requested goods and services, including, goods and services from third parties, such as: suppliers; business partners; websites for access; subsidiaries; as required by law; ii) or with your permission. also distributes data about you. in the following situations: uses third party vendors (data processors) to help deliver our goods and services and may share personally identifiable information with vendors/suppliers who have entered into a contract with “POMULREGAL” that protects the privacy of your information. and allows the seller to use it strictly necessary for the performance of the contract; we may disclose personal information for the above purposes to members of our group, which are our subsidiaries, our parent company and its subsidiaries. It also includes legal entities, which may be purchased in a future acquisition of companies; in response to subpoenas, court orders, legal proceedings, and to establish or use our legal rights; when we believe it is necessary to provide information for the purpose of investigation, prevention of action in the event of illegal actions, suspected fraud, potential threats to human life and health, violation of the Terms of Use, and in other cases as required by law.
Data storage
All personal data is stored on our secure servers.
The data we collect from you. can be transmitted and stored outside the European Economic Area (EEA). Data may be transferred to another POMULREGAL member or other third parties as set out in this policy. In addition, data may be processed by staff operating outside the EEA, working for us or our suppliers. By submitting your personal data, you are accept their transmission, storage and processing. We will take all reasonably necessary steps to ensure that your data is securely accessed. in accordance with this privacy policy.
As required by law, we may need to keep your data. in a specific location, depending on where you access services from.
Regardless of the storage location, we will take reasonable steps to protect the security of your data. personal.
Other countries may have different (and less stringent) data privacy and security protection rules than your country. Accordingly, personal information may be subject to access requests by states, courts or law enforcement bodies in accordance with the laws in force in those countries.
Links to third-party sites
The company “POMULREGAL” provides links to third party websites, e.g. after a search, which may refer to the goods and services of third parties. If you choose to visit a third party website or use its goods or services, please note that your actions and information, disseminated to third parties, will not be subject to this privacy policy. We strongly recommend that you review the privacy policy of the third party sites you visit. We assume no responsibility for the content of sites to which we provide links.
Privacy and security
“POMULREGAL” provides access to users’ personal information only to its employees, who, according to the company, must legally possess this information in order to provide users with goods and services or to carry out their business.
“POMULREGAL” reasonably applies procedural and technical measures to protect users’ personal information against loss, misuse, unauthorized access or disclosure. While no site or application can guarantee absolute security, we have implemented appropriate administrative, technical and physical security procedures to protect personal information. We also use encryption for the transmission of personal information between your system and the Internet. and ours.
Payment security is ensured by using SSL protocol to send the confidential information provided by the customer to the system server for further processing. The information is processed through closed banking channels with the highest protection.
Confidential information provided by customers is received in encrypted form (card data, registration data, etc.) and processed in the processing centre. This means that no one, not even the service provider, can obtain the customer’s bank details, including information about purchases made in other shops.
Exchange of information between users
If you choose to include personally identifiable information in comments, open text fields, or other areas of the website or in applications intended for public viewing, other users will be able to view and use this information. We recommend that you do not post your address in this way. email and other personally identifiable information if you want to bypass unwanted contacts.


1. The seller delivers within the territory of the Republic of Moldova.
2. The seller is obliged to deliver products without defects.
3. The seller indicates on the shop’s website the number of working days required for delivery and execution of the order.
4. Delivery is made on weekdays.
5. The ordered goods are delivered to the Customer via the Distributor at the address indicated in the order form.
6. On the day of dispatch of the products, information confirming delivery of the parcel is sent by the Seller to the Customer’s e-mail address.
7. Under the contract, the Seller may send a survey to the Customer’s e-mail address to conduct the post-sale survey. The survey is used to examine the customer’s opinion of the transaction. The customer can complete the questionnaire on a voluntary basis.
8. Delivery is made within a maximum of 5 working days after the order has been placed.
9. The price of delivery is 40 lei in Chisinau. If the order price is more than 330 lei, delivery is free. The price of delivery on the territory of the Republic of Moldova is 60 lei.
10. The cost of delivery will be indicated at the checkout stage and before payment.

Obtaining, viewing and editing personal information
We will provide you with the ability to receive, view and modify certain information on the website registration page or in the application. At your request, we will deactivate your profile and remove your personal information from the active service. Your profile will be disconnected as soon as possible upon request depending on your account activity.
We will retain certain personal information in our files and databases for fraud prevention, dispute resolution, problem solving, investigative assistance, compliance and mandatory enforcement of the Terms of Use and legal requirements. Therefore, you should not count on all personal information being completely removed from our databases in response to your request.
Changes to this privacy policy
POMULREGAL has the right to update this privacy policy. We will inform you of significant changes and management of personal information by written notification to the email address specified in the profile or by placing notices on our website.
Cookie files
The website installs cookies on your computer and accesses them. A cookie file is a small amount of data that the server sends to your browser, which can only be read by the server. When you visit the site, the cookie file collects certain session data to optimize the use of the site and if you want to save the name and password of a registered user, the website will store this information in a cookie file so that you do not log in each time you visit the site. You can disable or delete cookies in your web browser by going to your security or privacy settings.
However, in accordance with security rules, cookies must be enabled to provide access to certain areas of the site. “POMULREGAL” may allow other companies, which advertise on our websites, to place and access cookies on users’ computers. The use of cookies by other companies is governed by the privacy policies of those companies. Other companies do not have access to cookies.
The websites use cookies and other data files (referred to as “cookie files”), which embody the subject matter of the EU Directive “On Privacy of Electronic Data”. uses cookies, including information about IP addresses for the following purposes:
technical functionality, which allows the recording of user preferences in relation to accesses to the site and its functions; traffic evaluation, for the purpose of determining the number of visitors to the site and to keep relevant evidence in accordance with generally accepted industry standards; for advertising purposes (targeted to cookie advertising files).
What information do cookies collect?
Cookies are used for the above purposes to collect information on the number of users of the site and site traffic. This allows, as appropriate, to tailor content and advertising and to perform site visit statistics. In addition, some cookies are used to allow users to recommend pages on social networks. They also allow us and our advertisers to show users relevant ads that might interest them.
In addition to, our digital collaboration partners, who are responsible for the technical support of the site, also have access to the data collected via cookies. Information is not disclosed to other third parties. You can always opt out of cookies as described below. uses cookies, including IP address information, for the following purposes:
The functionality of cookies allows our sites and applications to remember your choices and preferences, allowing us to offer you enhanced and personalized features. Targeting cookies make it easier for us to use targeted advertising. These files are used to post ads containing prices for tickets and hotels that we think you may be interested in. You may view these ads while using a site other than We create our advertising campaigns using relevant content because we want to help you book the perfect trip for you.
How to delete cookies and avoid installing them?
As a user, you can decide to accept or delete all cookies, or install settings individually for each website. You can also disable the use of cookies completely. You can set/specify individual parameters in your browser settings.
Please note that if you delete the cookie file, access to may become more or less limited and functionality may be insufficient.
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